Privacy Policy
At Australian Roller Blinds, we are committed to protecting the privacy of our customers. We understand the importance of maintaining the confidentiality of your personal information and are dedicated to using it responsibly.
This privacy policy applies to our website, australianrollerblinds.com.au, and describes how we collect, use, and disclose personal information when you visit and use our website to purchase custom-made blinds and curtains.
What information do we collect?
When you visit our website and place an order, we may collect certain personal information from you, such as your name, email address, mailing address, phone number, and payment information.
We also collect information about your window measurements and your preferences for the style and design of your blinds and curtains. This information is necessary to customise and manufacture your order to your specifications.
How do we use your personal information?
We use the personal information we collect from you to process and fulfil your order for custom-made blinds and curtains. This may include using your contact information to communicate with you about your order, sending you updates and tracking information, and verifying your payment information.
We may also use your personal information for the following purposes:
- To improve our website and enhance your user experience
- To respond to your inquiries and provide customer support
- To send you promotional materials and offers, if you have opted-in to receive them
How do we share your personal information?
We may share your personal information with third-party service providers who help us with the following activities:
- Processing and fulfilling your order for custom-made blinds and curtains
- Providing customer support and responding to your inquiries
- Conducting market research and analysis to improve our website and services
- Sending promotional materials and offers, if you have opted-in to receive them
- We may also disclose your personal information if required to do so by law or in response to a subpoena, court order, or other legal process.
- We will never sell your personal information
How do we protect your personal information?
We take reasonable measures to protect the personal information we collect from you from unauthorised access, use, or disclosure. This may include using encryption technology to secure your payment information, and limiting access to your personal information to authorised employees and service providers who need it to perform their duties.
However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Your rights and choices
You have the right to access, update, or delete the personal information we have collected from you. You also have the right to withdraw your consent for us to use your personal information for the purposes described in this privacy policy.
However, if you choose to withdraw your consent for us to use your personal information, we may not be able to fully render our products and services to you.
If you would like to exercise any of these rights, or if you have any questions or concerns about our privacy practices, please contact us at enquiries@australianrollerblinds.com.au or call us on 1300 583 909.
Changes to this privacy policy
We may update this privacy policy from time to time to reflect changes to our practices or to comply with new laws and regulations. We will post any changes to this privacy policy on our website and encourage you to review it periodically.
This privacy policy was last updated on 29/08/2024
Contact us
If you have any questions or concerns about our privacy practices, please contact us at:
Email: enquiries@australianrollerblinds.com.au
Phone: 1300 583 909